Frequently asked question

How can we help you?

We look forward to welcoming you to Mercure Nha Trang Beach. We hope our frequently asked questions guide answers some of your pre-arrival questions. If not, you can always contact our friendly hotel team at email [email protected].

Reservations

Which are check-in and check-out times?

Hotel check-in is at 2:00pm and check-out is 12:00pm. If you would like to request an earlier arrival or later departure please contact our team at email [email protected].

Rooms

Do you offer any rooms for families?

Our hotel offers a variety of rooms suitable for family travel. Our Classic Superior room is ideal for a family on a budget, featuring 1 double bed and single rollaway beds available on request. Our Privilege room offers a cozy family retreat with double beds and 2 single beds. And, for a little more room, upgrade your family to the suite life with a double bed, 2 single beds and plenty of living room. Each option is designed with families in mind; these room types offer relaxing spaces for quality time together.

Do you offer rooms to share?

Travelling for business or with a friend? We have Classic and Privilege rooms with 2 single beds to ensure a comfortable space and sleep for twin travellers.

Amenities & Services

Is Wi-Fi access available? Is it free?

You can stay connected with fast and free Wi-Fi throughout the hotel.

Do you offer any meeting spaces?

Yes, our hotel offers a dedicated meeting space for business travellers to host up to 120 delegates theatre style, down to 34 for a small strategy meeting. 145sqm. of an inspired yet stylish setting, cutting-edge technology, and our friendly team are also on hand to assist with any business services required.

Do you offer kids activities?

Yes, your little ones can enjoy a fun play zone in our Tathik all-day dining restaurant, as well as seasonal kid-friendly activations in our ballroom. They can also make a splash in either our indoor or outdoor pool.

Access

How far is the hotel from the airport?

Cam Ranh International Airport is a 40-45 minute drive from Mercure Nha Trang Beach Hotel, depending on the local traffic.

Kids facilities

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