常见问题

How can we help you?

We look forward to welcoming you to Mercure Nha Trang Beach. We hope our frequently asked questions guide answers some of your pre-arrival questions. If not, you can always contact our friendly hotel team at email [email protected].

Reservations

Which are check-in and check-out times?

Hotel check-in is at 2:00pm and check-out is 12:00pm. If you would like to request an earlier arrival or later departure please contact our team at email [email protected].

Rooms

Do you offer any rooms for families?

Our hotel offers a variety of rooms suitable for family travel. Our Classic Superior room is ideal for a family on a budget, featuring 1 double bed and single rollaway beds available on request. Our Privilege Luxe Sea View room offers a cozy family retreat with double beds and 2 single beds. And, for a little more room, upgrade your family to the suite life with a double bed, 2 single beds and plenty of living room. Each option is designed with families in mind; these room types offer relaxing spaces for quality time together.

Do you offer rooms to share?

Travelling for business or with a friend? We have Classic and Privilege rooms with 2 single beds to ensure a comfortable space and sleep for twin travellers.

Amenities & Services

Is Wi-Fi access available? Is it free?

You can stay connected with fast and free Wi-Fi throughout the hotel.

Do you offer any meeting spaces?

Yes, our hotel offers a dedicated meeting space for business travellers to host up to 120 delegates theatre style, down to 34 for a small strategy meeting. 145sqm. of an inspired yet stylish setting, cutting-edge technology, and our friendly team are also on hand to assist with any business services required.

Do you offer kids activities?

Yes, your little ones can enjoy a fun play zone in our Tathik all-day dining restaurant, as well as seasonal kid-friendly activations in our ballroom. They can also make a splash in either our indoor or outdoor pool.

Access

How far is the hotel from the airport?

Cam Ranh International Airport is a 40 minute drive from Mercure Nha Trang Beach Hotel, depending on the local traffic.

Kids facilities

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